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Customer Reviews July 2011

Posted by: July 2011 Customers on Aug 24, 2011

·   Consultants were very helpful and helped me pickout perfect porcelain tile for my kitchen floor and backsplash (stone and recycled glass). Very happy with end results. Would definitely come back to for future projects.

·   Very pleasant experience. Consultant was very friendly and very attentive to our needs.

·   Picking out tile, very overwhelming, staff was great at narrowing choices, and showing me how to compare tiles. Their advice was invaluable. I had total confidence in materials I selected, worth paying a little more for quality and expertise!

·   Excellent service from beginning to end.

Additional Comments: 

  • I love your showroom, your selection, your availability (quick) and your sales people. Keep on doing what you're doing. You are severals cuts above the competition!!

  • These people are amazing!! I cannot say enough about the quality of service, the selection of tile and the friendly, professional, knowldegeable and talented staff wose expertise guided me through a kitchen project - I couldn't be happier with the results.

  • Jen was a real pleasure to have as our sales rep! She was very efficient, professional, knowledgeable and very helpful with our color selections with all the hundreds of tiles. Always greeting us with a big smile, we look forward to working with her again.

  • Selection was outstanding. Very knowledgeable staff. Very helpful. WOW!!

  • Staff very patient, reassuring and helpful, especially when it came time to order extra because contractor needed more tile than originally planned. Thank you for accepting returns on in stock items.

  • I couldn't be happier with the results.

  • We had previously "tried" to work with 100 other tile companies and were about to give up. From the moment we walked in we felt like a special customer. Pat was great and she listened and asked the right questions to help us arrive at our goal. Thank you.

  • All the staff at the store are very serviceable and knowledgeable.
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